Email is the quickest way to reach us. Pick the address that matches your question and it’ll land with the right people:

A few details up front make a real difference. Where they apply, please include:

One thing worth repeating: please never email us passwords, full card numbers or other sensitive login details.

We try to confirm we’ve received your message within three working days, then resolve it as fast as we reasonably can. If you’re asking for a refund, please send the request within 14 days of your purchase. The details are in our Refund & Cancellation Policy.

If you ever come across something illegal, non-consensual, or that sexualises a minor, tell us straight away at report@snapsell.org with the link and a brief description. Anything that looks like child sexual abuse material (CSAM) or non-consensual intimate imagery (NCII) we treat as an emergency. We take it down at once, preserve the relevant data, and escalate the matter to the authorities and child-protection organisations. And if someone is in immediate danger, please call your local emergency services first.

FABS Media GmbH is the data controller (full details below). To exercise your privacy rights, write to privacy@snapsell.org. You can also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC), or to your local supervisory authority if you’re in the EU/EEA. There’s more in our Privacy Policy.